Terms of service
# Terms of Service
**Last updated: August 5, 2026**
---
## 1. Introduction and Acceptance
These Terms of Service ("Terms") govern your access to and use of the website **naughtycubes.com**, including all content, functionality, products and services offered on or through it (the "Site").
The Site is owned and operated by **PIPELINE 999 LLC**, a limited liability company organized under the laws of the State of Florida, United States, with its principal business address at 4300 Biscayne Blvd, Miami, FL 33137, United States ("Naughty Cubes", "we", "us", "our").
By accessing the Site, browsing it, creating an account or placing an order, you confirm that you have read, understood and agree to be bound by these Terms and by all policies incorporated into them by reference, including our Refund & Returns Policy, Shipping Policy and Privacy Policy.
**If you do not agree with these Terms, you must not access or use the Site.**
Nothing in these Terms limits or excludes any right you have under the mandatory consumer protection laws of your country of residence. Where a provision of these Terms conflicts with such a law, that law prevails and the remainder of these Terms continues to apply.
---
## 2. Definitions
- **"Customer", "you", "your"** means any person who accesses the Site or places an order through it.
- **"Products"** means the goods offered for sale on the Site.
- **"Order"** means a request submitted by you through the Site to purchase Products.
- **"Content"** means all text, images, video, audio, graphics, copy, design elements, code and other material made available on the Site.
- **"Territories"** means the United States, United Kingdom, Australia, Canada and New Zealand.
---
## 3. Eligibility and Age Restriction
**Our Products are intended exclusively for adults aged 18 years or older, or the age of majority in your jurisdiction, whichever is higher.**
By using the Site or placing an Order you represent and warrant that:
1. You are at least 18 years of age, or the age of majority where you reside;
2. You have the legal capacity to enter into a binding contract;
3. You are not barred from receiving our Products under the laws of your jurisdiction;
4. All information you provide to us is accurate, current and complete.
We reserve the right to request proof of age at any time and to refuse, suspend or cancel any Order where we have reasonable grounds to believe this requirement is not met. Access to the Site by minors is expressly prohibited.
---
## 4. Accounts
You may be able to create an account on the Site. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You agree to notify us immediately at contact@naughtycubes.com of any unauthorized use.
We may suspend or terminate an account at our discretion where we reasonably believe it has been used in breach of these Terms, for fraudulent purposes, or to abuse promotions, guarantees or refund mechanisms.
---
## 5. Products, Descriptions and Availability
We take reasonable care to describe our Products accurately. However:
- Product images are illustrative. Packaging, batch labelling, gummy color and shape may vary between production runs.
- Colors displayed depend on your device and screen settings and may differ from the physical Product.
- Ingredient lists, dosages and nutritional information are provided as of the date of publication and may be updated. **The label on the Product you receive is authoritative.**
- All Products are subject to availability. We may modify, limit or discontinue any Product at any time without notice.
We reserve the right to limit the quantity of any Product sold to a single customer, household or address, and to refuse Orders that appear to be placed for resale or commercial redistribution.
---
## 6. Pricing, Taxes and Duties
- All prices are displayed on the Site in the currency indicated at checkout and are subject to change without notice. The price applicable to your Order is the price displayed at the time the Order is confirmed.
- Prices exclude shipping charges unless expressly stated. Applicable shipping costs are shown at checkout before payment.
- **United States:** sales tax is applied where required by state and local law.
- **United Kingdom, Australia, Canada, New Zealand:** where we are required to collect VAT, GST or equivalent consumption taxes at the point of sale, the amount will be shown at checkout. Where taxes, customs duties, import charges or brokerage fees are levied on import and are not collected at checkout, they are your responsibility and are payable to the carrier or customs authority. We have no control over these charges and cannot predict their amount.
- Refusal to pay import charges resulting in a returned parcel is handled under our Refund & Returns Policy.
Despite our best efforts, a Product may occasionally be listed at an incorrect price due to a typographical, technical or pricing error. Where the correct price is higher than the listed price, we may either contact you for instructions before dispatch or cancel the Order and notify you. Where an Order has already been charged, we will issue a full refund.
---
## 7. Orders and Formation of Contract
Your submission of an Order constitutes an offer to purchase, not an acceptance by us. The automated order confirmation email you receive acknowledges receipt of your Order. It does not constitute acceptance.
**A binding contract of sale is formed only when we dispatch the Products and send you a dispatch confirmation**, and only in respect of the Products identified in that confirmation.
We reserve the right to refuse or cancel any Order, in whole or in part, at our discretion, including where:
- The Product is out of stock or discontinued;
- A pricing or description error is identified;
- We are unable to obtain authorization for payment;
- We suspect fraudulent, abusive or unauthorized activity;
- The Order breaches these Terms, including the age requirement;
- Delivery to the address supplied is restricted or prohibited by law.
Where we cancel an Order that has already been charged, we will refund the full amount to the original payment method.
---
## 8. Payment
Payment is due in full at the time the Order is placed. We accept the payment methods displayed at checkout. By submitting payment details you represent that you are authorized to use the payment method concerned.
Payments are processed by third-party payment providers. We do not store full payment card details on our systems. Your use of a payment provider is subject to that provider's own terms and privacy policy.
Your bank or card issuer may apply foreign transaction or currency conversion fees. These are not charged by us and are not refundable by us.
---
## 9. Shipping and Delivery
We ship to the Territories. Estimated delivery time is **7 days from dispatch**. Delivery estimates are indicative and are not guaranteed. Full details are set out in our Shipping Policy, which forms part of these Terms.
Risk of loss and damage in the Products passes to you upon delivery to the address you provided. Title passes to you upon full payment or delivery, whichever is later.
You are responsible for providing a complete and accurate delivery address. We ship to the address exactly as entered at checkout.
We do not ship to destinations outside the Territories. Where local law prohibits the importation of our Products, it is your responsibility to verify this before ordering.
---
## 10. Returns, Refunds and Cancellations
Returns, refunds, cancellations and guarantee claims are governed by our **Refund & Returns Policy**, which is incorporated into these Terms by reference. Please note in particular that our Products are sealed consumables and cannot be returned once the tamper-evident seal has been broken, except where the Product is faulty, damaged, expired, mis-described or incorrect.
---
## 11. Subscriptions and Recurring Billing
Where you enrol in a subscription or recurring delivery plan:
1. You authorize us and our payment processor to charge your payment method on a recurring basis at the interval and price disclosed at the time of enrolment, until you cancel.
2. Subscriptions renew automatically. It is your responsibility to cancel if you no longer wish to receive Products.
3. Cancellation must be received **at least 24 hours before the next scheduled billing date** to prevent that renewal from being charged. Cancel through your account or by emailing contact@naughtycubes.com.
4. We will notify you in advance of any change to the recurring price. You may cancel before the change takes effect.
5. Once a renewal Order has been processed and dispatched, it is treated as a standard Order and governed by the Refund & Returns Policy.
6. Cancelling a subscription does not automatically refund prior billing cycles.
---
## 12. Promotions, Discount Codes and Gift Cards
- Promotional offers, discount codes and bundles are valid only for the period and on the conditions stated, and may be withdrawn or amended at any time.
- Unless expressly stated, offers cannot be combined with any other offer, code or promotion.
- Discount codes have no cash value and are non-transferable.
- Gift cards are non-refundable and cannot be exchanged for cash except where required by law.
- We reserve the right to cancel Orders and void discounts where a code has been obtained or used improperly, including through the use of multiple accounts, addresses or payment methods to circumvent per-customer limits.
- Free gifts and bonus items are subject to availability and may be substituted with an item of equivalent value.
---
## 13. Health, Regulatory Status and No Medical Advice
**Our Products are food supplements. They are not medicines.**
- Our Products are not intended to diagnose, treat, cure or prevent any disease or medical condition.
- Statements about our Products have not been evaluated by the U.S. Food and Drug Administration, and no equivalent authority in the United Kingdom, Australia, Canada or New Zealand has evaluated or approved them as therapeutic goods.
- Nothing on the Site constitutes medical advice, and no Content on the Site is a substitute for consultation with a qualified healthcare professional.
- Individual results vary depending on physiology, dosage, timing, tolerance and other factors. No specific outcome is promised or guaranteed.
- Always read the label and full ingredient list before use and follow the stated dosage. Do not exceed the recommended dose.
- **Do not use our Products if you are pregnant, breastfeeding, under 18, or allergic to any listed ingredient.** If you are taking prescription medication, including nitrates, blood pressure medication or antidepressants, or if you have a diagnosed medical condition, consult a qualified healthcare professional before use.
- If you experience an adverse reaction, discontinue use immediately, seek medical advice and contact us at contact@naughtycubes.com.
You assume full responsibility for verifying that a Product is suitable for you before use.
---
## 14. Acceptable Use of the Site
You agree not to:
- Use the Site for any unlawful purpose or in breach of any applicable law or regulation;
- Access the Site on behalf of, or provide access to, any person under 18;
- Attempt to gain unauthorized access to the Site, its servers, or any connected system;
- Introduce viruses, malware, or any other harmful code;
- Use automated systems, scrapers, bots or crawlers to access, copy or monitor the Site, except for standard search engine indexing;
- Copy, reproduce, resell or exploit any part of the Site or its Content for commercial purposes without our prior written consent;
- Purchase Products for resale, redistribution or commercial exploitation without our prior written authorization;
- Impersonate any person or misrepresent your affiliation with any person or entity;
- Interfere with the proper operation of the Site or place unreasonable load on our infrastructure;
- Use the Site to harass, abuse or harm any person, including our staff and customer support team.
We reserve the right to restrict or terminate access to the Site for any breach of this section.
---
## 15. Intellectual Property
All Content on the Site, including the Naughty Cubes name, logo, product names, taglines, copy, packaging design, photography, video, illustrations, layouts, and the compilation and arrangement of all of it, is owned by or licensed to PIPELINE 999 LLC and is protected by copyright, trademark, trade dress and other intellectual property laws.
You are granted a limited, revocable, non-exclusive, non-transferable licence to access and view the Site for your personal, non-commercial use. No other rights are granted.
You may not reproduce, distribute, modify, publicly display, create derivative works from, republish, download, or otherwise exploit any Content without our prior written permission. Use of our trademarks in advertising, on packaging, in domain names, or in a manner likely to cause confusion is strictly prohibited.
---
## 16. User Content, Reviews and Testimonials
If you submit a review, testimonial, photograph, video, comment or other material to us or through the Site or our social channels ("User Content"), you grant us a worldwide, perpetual, irrevocable, royalty-free, sublicensable and transferable licence to use, reproduce, adapt, publish, translate, distribute and display that User Content in any media, including in paid advertising, without compensation or further notice to you.
You represent and warrant that:
1. You own or control all rights in the User Content you submit;
2. The User Content does not infringe any third-party right;
3. The User Content is accurate and reflects your genuine experience;
4. Any person appearing in the User Content has consented to its use as described above;
5. The User Content does not contain unlawful, defamatory, obscene or misleading material.
We may remove, edit or refuse to publish any User Content at our discretion. We do not endorse and are not responsible for User Content submitted by third parties. Testimonials reflect individual experiences and are not a guarantee of results.
---
## 17. Third-Party Links and Services
The Site may contain links to third-party websites, tools or services. These are provided for convenience only. We do not control them, do not endorse them, and are not responsible for their content, products, policies or practices. Your dealings with any third party are solely between you and that third party.
---
## 18. Marketing Communications
By placing an Order or subscribing, you may receive transactional communications relating to your Order. These are not marketing and cannot be opted out of while an Order is in progress.
Where you have consented to receive marketing communications by email or SMS, you may withdraw that consent at any time using the unsubscribe link in any email, by replying STOP to any SMS, or by emailing contact@naughtycubes.com. Message and data rates may apply to SMS. Our handling of your personal data is described in our Privacy Policy.
---
## 19. Disclaimers
**To the fullest extent permitted by applicable law**, the Site and its Content are provided on an "as is" and "as available" basis, without warranties of any kind, whether express, implied or statutory, including implied warranties of merchantability, fitness for a particular purpose, title and non-infringement.
We do not warrant that the Site will be uninterrupted, timely, secure, error-free, or free of viruses or other harmful components, or that any defect will be corrected.
**Nothing in this section excludes or limits:**
- The consumer guarantees under the Australian Consumer Law, which cannot be excluded. Our goods come with guarantees that cannot be excluded under Australian Consumer Law. You are entitled to a replacement or refund for a major failure and to compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
- Your rights under the New Zealand Consumer Guarantees Act 1993 where you acquire Products as a consumer.
- Your rights under the UK Consumer Rights Act 2015, including that Products must be of satisfactory quality, fit for purpose and as described.
- Your rights under applicable Canadian provincial consumer protection legislation.
- Any liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or any other liability that cannot lawfully be excluded.
---
## 20. Limitation of Liability
**To the fullest extent permitted by applicable law**, and subject always to Section 19:
1. We will not be liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for loss of profits, revenue, data, goodwill or opportunity, arising out of or in connection with your use of the Site or any Product, whether based in contract, tort, negligence, strict liability or otherwise, even if we have been advised of the possibility of such damages.
2. Our total aggregate liability arising out of or in connection with any Order, the Site, or these Terms will not exceed the total amount you paid to us for the Products giving rise to the claim.
3. We are not liable for any loss or damage caused by your failure to follow the label instructions, exceeding the recommended dosage, use of a Product in combination with medication or other substances, use despite a contraindication listed in Section 13, or use by any person other than the purchaser.
Where the law of your jurisdiction does not permit the exclusion or limitation of certain damages, the exclusions and limitations above apply only to the extent permitted, and our liability is limited to the minimum extent permitted by that law.
---
## 21. Indemnification
You agree to indemnify, defend and hold harmless PIPELINE 999 LLC, its officers, members, employees, agents and suppliers from and against any claims, liabilities, damages, losses and expenses, including reasonable legal fees, arising out of or connected with your breach of these Terms, your misuse of the Site, your violation of any law, or your infringement of any third-party right. This section does not apply to consumers to the extent prohibited by applicable consumer protection law.
---
## 22. Force Majeure
We are not liable for any failure or delay in performing our obligations where that failure or delay results from causes beyond our reasonable control, including natural disasters, epidemics, war, terrorism, civil unrest, government action, embargoes, customs delays, carrier failure, industrial action, power or telecommunications failure, cyberattack, or supply chain disruption. Where such an event materially affects your Order, we will notify you and you may cancel the affected part of the Order for a full refund of amounts paid for undelivered Products.
---
## 23. Termination
We may suspend or terminate your access to the Site at any time, without notice, where we reasonably believe you have breached these Terms. Termination does not affect any rights or obligations that accrued before termination, including payment obligations for Orders already placed. Sections 15, 16, 19, 20, 21, 24 and 25 survive termination.
---
## 24. Governing Law and Disputes
**24.1 Governing law.** These Terms are governed by the laws of the State of Florida, United States, without regard to conflict of law principles.
**24.2 Consumer protection carve-out.** If you are a consumer habitually resident in the United Kingdom, Australia, Canada or New Zealand, this choice of law does not deprive you of the protection of the mandatory provisions of the consumer law of your country of residence, and you may bring proceedings in the courts of that country.
**24.3 Informal resolution first.** Before commencing any formal proceeding, you agree to contact us at contact@naughtycubes.com and allow us **30 days** to attempt to resolve the matter informally. Most disputes are resolved at this stage.
**24.4 Arbitration and class action waiver (United States customers only).** If you are resident in the United States, any dispute not resolved informally will be settled by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, seated in Miami-Dade County, Florida. **You and we each waive the right to a jury trial and the right to participate in a class, collective or representative action.** Either party may bring an individual claim in small claims court instead, where the claim qualifies. This section does not apply to customers outside the United States.
**24.5 Venue.** Subject to 24.2 and 24.4, the state and federal courts located in Miami-Dade County, Florida have exclusive jurisdiction.
---
## 25. General
- **Entire agreement.** These Terms, together with the Refund & Returns Policy, Shipping Policy and Privacy Policy, constitute the entire agreement between you and us in relation to the Site and any Order.
- **Severability.** If any provision is found unenforceable, it will be severed or limited to the minimum extent necessary, and the remaining provisions continue in full force.
- **No waiver.** Our failure to enforce any provision is not a waiver of that provision or any other.
- **Assignment.** You may not assign your rights under these Terms without our written consent. We may assign or transfer our rights and obligations, including in connection with a merger, acquisition or sale of assets.
- **No third-party rights.** No person other than you and us has any right to enforce these Terms.
- **Headings.** Section headings are for convenience only and do not affect interpretation.
- **Language.** These Terms are drafted in English. Any translation is provided for convenience only, and the English version prevails.
---
## 26. Changes to These Terms
We may revise these Terms at any time. The version in force at the time you place an Order governs that Order. Continued use of the Site after changes are posted constitutes acceptance of the revised Terms. Material changes will be reflected in the "Last updated" date at the top of this page.
---
## 27. Contact
**PIPELINE 999 LLC**
4300 Biscayne Blvd
Miami, FL 33137
United States
Email: **contact@naughtycubes.com**
Response time: within 2 business days